What you can request
Reporting engagements
Each engagement produces written findings about how people use your online application and how reliably it serves them. Choose the scope that matches the decision you need to make.
Engagement & Quality Reporting Cycle
A structured reporting engagement that measures how people use your online application and how reliably it serves them — delivered as clear written findings, not raw charts.
From ₩4,800,000 per cycle · 3–5 weeks for a first cycle
User Journey Review
A focused review of one or two critical paths through your online application — signup, checkout, booking, or support — with attention to friction and abandoned steps.
From ₩1,900,000 per journey · 5–10 business days
Service Quality Baseline
Establish a baseline picture of how reliably your online application completes its core tasks — before you change features or staffing.
From ₩3,200,000 · 2–3 weeks
Recurring Reporting Retainer
Monthly written application reports that track engagement and service-quality signals after an initial cycle or baseline is in place.
From ₩1,400,000 per month · Month-to-month after setup